Apple has determined that a very small number of 3TB hard drives used in 27-inch iMac systems, may fail under certain conditions. These systems were sold between December 2012 and September 2013. Apple or an Apple Authorized Service Provider (AASP) will replace...

Although the upgrade process just started last night, it has been our experience that when a new major OS update is released, data can get lost during the installation.  We hope this will not be the case for the latest Windows 10 release, but if you find that you have...

It is not uncommon for us to get crashed 7200.12 hard drives from older iMac computers.  But, in the case of these two ST31000528AS 7200.12 drives, they came from a system where they were setup as a RAID 1 mirror.  The whole point of a RAID 1 mirror is if one drive...

We recently received a 512GB Samsung 840 PRO (MZ-7PD512) SSD that was detected as a 1GB device.  We were able to restore the SDD back to its full capacity recover 100% of the data in less than 24 hours.  All done at our base rate for SSD hard drive recoveries.

When we assess a Liteon LMT-128M6M that our client removed from his Microsoft Surface, it was barely responding.  We could only read 256 sectors at a time before having to re-power the SSD so that we could read the next 256 sectors.  It took almost 48 hours just to...