ok I found the model number: HDTC910XR3AA

I am with previous poster on this. During my daily round of forums I noticed your post. I am all for DIY when possible, but in this case ignore ALL advice where people actually prompt you to do something yourself . Even if it is only meant to get a clearer picture of the issue. Because everything y...

I am with previous poster on this. During my daily round of forums I noticed your post. I am all for DIY when possible, but in this case ignore ALL advice where people actually prompt you to do something yourself . Even if it is only meant to get a clearer picture of the issue. Because everything y...

First thing to do is stop pluging drive in and powering it up. Don't worry. The drive won't lose it's magnetic's for a long time. Your in good hands with Recovery Force. Good data recovery services have the right tools and know how. You have to be sure who you finally take that drive to must know w...

Well, that is quite an essay, to say the least. As the others have said, it is best to avoid powering on the drive and attempting anything DIY, based on what you have written. And, most definitely, ignore any advice by spammers who say, "try my software" and fools who suggest putting the ...

About half a year ago I realized that my external hard-drive that I bought on amazon was malfunctioning, I had noticed there was a connection problem even before that, it would connect and disconnect rapidly sometimes, but I didn't think much of it cause my files were still there. then 1 day I tried...