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Log of Seagate DM Series Issues

Posted: Fri Jul 31, 2015 3:36 pm
by lcoughey
Let's log the Seagate drives with their root problem:

Model: ST3000DM001
P/N: 9YN166-302
FW: CC4C
Site: SU
SN: W1F
# of heads: 6 (0,1,2,3,4,5)

Symptom: Corrupt file system
Cause: Head 1 barely reading
Solution: Change heads

Re: Log of Seagate DM Series Issues

Posted: Tue Aug 04, 2015 1:56 pm
by lcoughey
Model: ST2000VM001
P/N: 1CT164-500
FW: SC23
Site: WU
SN: W1H
# of heads: 4 (0,1,2,3)

Symptom: Corrupt file system
Cause: Head 3 not reading
Solution: Change heads

Re: Log of Seagate DM Series Issues

Posted: Tue Aug 04, 2015 1:59 pm
by lcoughey
Model: ST1000DM003
P/N: 9YN162-500
FW: CC4B
Site: SU
SN: W1F
# of heads: 2 (0,1)

Symptom: Drive not coming ready
Cause: Bad sectors & firmware
Solution: Disabled media cache

Re: Log of Seagate DM Series Issues

Posted: Tue Aug 04, 2015 2:01 pm
by lcoughey
Model: ST3000DM001
P/N: 9YN166-301
FW: CC24
Site: WU
SN: W1F
# of heads: 6 (0,1,2,3,4,5)

Symptom: Read errors
Cause: Head 1 barely reading
Solution: Change heads

Re: Log of Seagate DM Series Issues

Posted: Tue Aug 04, 2015 2:04 pm
by lcoughey
Model: ST3000DM003
P/N: 1F216N-568
FW: CC52
Site: WU
SN: W30
# of heads: 6 (0,1,2,3,4,5)

Symptom: Bent heads
Cause: Dropped in external enclosure
Solution: Change heads

Re: Log of Seagate DM Series Issues

Posted: Tue Aug 04, 2015 2:06 pm
by lcoughey
Model: ST1000DM003
P/N: 1CH162-501
FW: CC44
Site: SU
SN: S1D
# of heads: 2 (0,1)

Symptom: Corrupt file system
Cause: Bad sectors
Solution: Mirrored and file system recovery

Re: Log of Seagate DM Series Issues

Posted: Tue Aug 04, 2015 2:08 pm
by lcoughey
Model: ST2000DM001
P/N: 9YN164-021
FW: HP16
Site: SU
SN: S24
# of heads: 6 (0,1,2,3,4,5)

Symptom: Drive not coming ready
Cause: Bad sectors & firmware
Solution: Disabled media cache

Re: Log of Seagate DM Series Issues

Posted: Tue Aug 04, 2015 2:11 pm
by lcoughey
Model: ST1000DM003
P/N: 9YN162-303
FW: CC4D
Site: SU
SN: S1D
# of heads: 2 (0,1)

Symptom: Thrashing
Cause: Head crash
Solution: Unrecoverable

Re: Log of Seagate DM Series Issues

Posted: Tue Aug 04, 2015 2:13 pm
by lcoughey
Model: ST1000DM003
P/N: 1CH162-021
FW: HP34
Site: SU
SN: S1D
# of heads: 2 (0,1)

Symptom: Corrupt file system
Cause: Bad sectors
Solution: Mirrored and file system recovery

Re: Log of Seagate DM Series Issues

Posted: Tue Aug 04, 2015 2:15 pm
by lcoughey
Model: ST1000DM003
P/N: 9YN162-021
FW: HP34
Site: SU
SN: S1D
# of heads: 2 (0,1)

Symptom: Inaccessible
Cause: Bad heads
Solution: Change heads