Recovery Force® Data Recovery Forum

We are seeing a surge in Western Digital Passport hard drives of all capacities coming in for recovery. In most cases, the heads have crashed down onto the platter surfaces, suggesting that they were bumped or dropped while powered on.

We've had quite a few of those come in here as well. Though lately most haven't needed head replacement. They just had bad sectors and/or were slow responding. I've actually grown to like these drives I used to hate so passionately.