Model: ST9500423AS
Client Symptoms: Drive was getting blue screen error when booting into Windows
Best Buy Diagnosis: Drive is corrupted, likely due to a virus
Recovery Force Diagnosis: Drive has 3 read/write heads (0,1,2) where head 0 is crashing
The Recovery Force team was able to tweak our imager settings to stabilize head 0 reading, allowing for a successful recovery for $350.
Seagate ST9500423AS Recovery
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Jared
- Official Data Recovery Lab Representative
- Posts: 79
- Joined: Tue Jan 13, 2015 5:56 pm
- Location: Providence, RI
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Re: Seagate ST9500423AS Recovery
Not to defend computer viruses, but they sure do get blamed a lot for stuff that has nothing to do with them. Seems an easy way to shift blame when you have no idea what's actually wrong with the system.
Re: Seagate ST9500423AS Recovery
It is good to see that the Ontrack partnership is paying off for Best Buy clients.